Shipping policy
At Atal Jain Design, we aim to provide fast and reliable shipping services to our customers. Please read our shipping policy carefully for all the details regarding your order's shipping process.
1. Shipping Locations
- We currently ship only within India.
- We do not offer international shipping at this time.
2. Processing Time
- Orders are processed and shipped within 2-3 business days after payment is confirmed.
- Orders are not processed on weekends or public holidays.
3. Delivery Time
- Delivery time typically ranges from 5 to 7 business days depending on the destination.
- Please note that delivery times may vary due to factors such as weather, holidays, or unforeseen delays.
4. Shipping Charges
- Shipping charges are calculated at checkout based on the weight of the order and delivery location.
- Free shipping is available on orders above ₹5,000.
5. Tracking Your Order
- Once your order has been shipped, you will receive a tracking number via email to monitor your delivery status.
- If you haven’t received a tracking number or if there are any issues with your shipment, please contact us immediately.
6. Delivery Issues
- Atal Jain Design is not responsible for any delays, loss, or damage that occurs once the order is handed over to the courier service.
- If there are any issues with delivery (e.g., damaged or lost packages), please contact us within 24 hours of receiving your order.
7. Customer Responsibilities
- Customers must ensure the shipping address provided is accurate and complete.
- If a package is returned due to an incorrect address, customers may be required to pay for the reshipment.
For further inquiries or assistance regarding your order, please contact us at:
- Email: aa_ataljain@yahoo.co.in
- Phone: 9785669469
Thank you for shopping with Atal Jain Design!